Morgan-Francis Flagpoles and Accessories
3410 North Walnut Street
Muncie, IN 47303
Plant visitation by appointment only.
Phone: 1-800-814-9568
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Frequently Asked Questions

General Questions | Flag and Flagpole Etiquette | Installation Questions | Maintenance Questions

If you have any questions, comments, concerns, or feedback, please just let us know and we'll do what we can to address them in a timely manner.

We have posted some of the more frequently asked questions and answers here for your convenience. However, please do not hesitate to let us know if your questions haven't been answered here.

General Questions

How many flags can I fly on my flagpole?

The answer depends on the diameter, height, wall thickness, and geographic location of the flagpole. We would need this information to answer the question properly, but flagpoles typically can fly 1 to 3 flags depending on the design factors.

What finishes are available?

Standard satin-brushed finish, anodized finishes, or painted finishes to match color are the most common finishes available.

How long will it take from the moment I purchase a flagpole for it to be delivered?

Stocked standard flagpoles can be delivered in 2 to 6 weeks. Custom or non-stocked orders can take up to 12 weeks

Flags and Flagpole Etiquette

Where can I learn about appropriate flag and flag pole etiquette?

Morgan-Francis has prepared a flag and flag pole etiquette document. Please click here to download the PDF.

Installation Questions

What can I do to put my multiple-piece flagpole together easier?

  1. Remove dirt, labels and/or burrs from outside surface of male joint and inside surface of female joint.
  2. Coat both joint surfaces with liquid soap along with water to dilute the soap. This cuts friction and allows for easy cleanup. Don't use any kind of oil. It is difficult to clean the oil off the pole after connecting the joints.
  3. Warm temperatures cause the aluminum to expand making the joint tight. Put a bag of ice on the male section of the joint for a few minutes to cool the pole. This will cause the aluminum to contract so the joint will go together better.

How much distance should be allowed between flagpoles or objects?

We recommend at least 2 feet or more beyond the length of the longest flag that will be flown or that the flagpole can handle, considering you may want to fly a larger flag in the future. You will also want to factor in that, on occasion, the flag will be flown at half-staff. Locate the flagpole so that the flag will not hit or lay on objects during this time.

Maintenance Questions

How often will my flagpole require maintenance?

Flagpoles won’t require major maintenance often if a few simple guidelines are followed.

  1. Never fly a larger flag than the flagpole can handle.
  2. Remove the flag during high wind weather or if freezing rain or ice accumulation is possible.
  3. Inspect the halyards for wear each time the flag is lowered or raised.
  4. Do routine checks when flags are not lowered daily.
  5. Remove the flag and schedule maintenance if a flagpole is leaning or the flagpole, finial, or truck assembly appears loose or is damaged.

You can download operating instructions from our website. Our instructions include some maintenance checks you will want to perform.

How long does a flag last?

That depends on your flying habits, wind loads, weather, and material of the flag. To get the most life from your flag, consider the winds and sunlight to which your flag will be exposed.

If you have high winds, flags made of polyester and extra stitching on the fly end may extend the life.

If you have areas protected from winds, a lighter material, such as nylon, will fly better.

When sunlight is an issue, it is recommended to have two flags and rotate the flags. This is a good practice regardless of weather conditions. One flag can be used for special flag-flying occasions such as holidays or during times of flying the flag at half-staff.

You will also want to consider having a smaller flag for those windy occasions. It will allow for flag flying with reduced stress on the flagpole.

Flags need cleaning occasionally to keep the material in good shape. Check with your local cleaners as you may find that some offer discounted rates to clean your flag.

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